CarolynAI Privacy + Security
1. Platform Ownership and Privacy Policies
CarolynAI is run on Typing Mind which is SOC2 Type 1 compliant. Access to its Trust Centre is available at trust.typingmind.com.
The chatbot leverages Claude 3.5 Sonnet. Users’ privacy is governed by Anthropic’s Privacy Policy, available here, which ensures data used via API is not utilized for model training and is deleted after 30 days.
2. Facilitating More Secure Solutions
If a company requires a more secure chatbot (e.g., for sharing sensitive data), options include:
Leveraging Claude Enterprise for advanced privacy and security.
Building a custom solution, similar to bespoke websites versus platform-based designs. Costs and feasibility depend on budgets and requirements. Please contact us for more information.
3. Still not connecting? Whitelist URL
To enable the chatbot on some client networks, IT teams may need to whitelist the domain name, CLEAR PATH.